Well, my three-year old was a bit disappointed when she discovered that you couldn't bounce on our new mattress, but my wife and I have loved it.My wife, who is pregnant, has loved it since the first night, and no longer has any pain in her sciatic nerve like she did on our previous mattress.It's very comfortable.I was worried it might be too hard or too soft or not supportive enough, but it really does just feel great. I don't know if the 12" is truly any better than the 10", but we certainly don't regret getting the extra 2 inches of depth.
Negatives:
My wife has mentioned that it has an odor of plastic or something, but I haven't noticed it.She still wouldn't trade it for anything, though. It's only been one week though, and even that may dissipate with a little more time.
And the warranty is actually pretty limited. Nevertheless, if we have to pay to replace it even 5 years from now, it will have been worth it.
Here's the actual warranty received with the mattress; see paragraph 4 for the length of the coverage, and paragraph 3 for the disappointing clause "not responsible for... faulty workmanship" -- YIKES!:
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100% Customer Satisfaction Guarantee
Covered Products:
Mattresses manufactured by Sleep Shop will be covered by the terms and conditions of this warranty.The Sleep Shop will approve all designs that are 100% Sleep Shop foam and do not contain foam from other manufacturers.
Claim Limitations:
Warranty is limited to Sleep Shop products only. Any and all subsequent materials, labor, and/or freight and/or delivery charges are not covered under this warranty.Warranty coverage is limited to original purchaser.
Exclusions:
The Sleep Shop is not responsible for any subsequent damage resulting from product failure due to faulty workmanship by manufacturer and/or if finished product is abused or misused in any way or exposed to any liquids or chemical products.The Sleep Shop reserves the right to inspect all mattresess involved in warranty claims. All inspections will take place at the designated customer's manufacturing facility.
Coverage Period:
Sleep Shop Memory Foam is guaranteed to retain at least 90% of its original loft for a period of up to 10 years, covering the average life of a mattress.
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Then, as a footnote at the bottom:
"Additional 10 year warranty applies to mattress only and not pads."
So I guess it really is a 20 year warranty, though it reads like you're only covered for 10 years.
My wife is returning our un-opened Tempurpedic-brand pillows so we can buy the much cheaper versions from Sleep Shop.
Click Here to see more reviews about: 12" King Memory Foam Mattress Bed - FREE SHIPPING IN 48 STATES
Product Description:
10 YEAR WARRANTY!! Made with 100% Memory Foam Retails for $2500 and up!! All items are new and shipped in original packaging. Our mattress is guaranteed to feel and perform the same as the Expensive Brand or your money back! It uses the Visco-elastic Memory Foam Technology developed by NASA to sense your body's weight and temperature and then gently conform to your shape to minimize pressure points and reduce tossing and turning. We use only the best quality products available on the market today. This mattress is made of 5" Memory Foam and 7" High Resilience Polyurethane Base Foam. The best firmness retention foam in the industry. To minimize shipping fees and for ease of handling during delivery, this mattress has been vacuum packed. Rest assured this does not compromise the quality or comfort of the mattress and that the mattress will conform to its proper size within 1 - 2 hours. Instructions will be packaged with the mattress.
